1.  The Working of Relationships
1.1 Types of relationships
1.2 Necessities for an effective relationship + attitudes
       + activities & techniques
  + confidentiality
   + codes of conduct

2.  Communication
2.1 Communication model
2.2 The role of words, tone of voice & body language in communication
2.3 Barriers of communication
2.4 The value of self disclosure

3.  Death

3.1 Attitudes in respect of death and dying

3.2 Bereavement process and recovery

LifeLine offers Personal Growth and Counselling skills courses to the public with the view to empower them.  These courses run at least four times a year and funds are obtained from these.